The Business Brain in a Box, for practices
Every inquiry gets answered.
Every client gets cared for.
You started this business to care for people, not to chase voicemails, reschedule no-shows and answer the same intake questions forty times a week. When every workflow lives in a different place and every question runs through you, the stress takes more off your plate than the admin does. We build your practice a private brain that knows how you work, then a front-desk system that runs on it. One source of truth, cohesive workflows, and 80% of the admin off your team's plate — done in 90 days.
The problem
People are already reaching out. The gaps are in the workflows that should connect what happens next.
A new client calls about a treatment at 6:40pm and gets voicemail. She books with the practice that picked up.
A consult request or intake form waits days for a reply.
No-shows and late cancels, with no waitlist to fill them. Every open hour is revenue you can't get back.
Treatment updates and assessments are due every few months, and nobody sees or sends the reminder. People slip through the cracks.
Pricing, insurance and scheduling questions pull you out of sessions. Every interruption costs you the startup time to get back into focused work. Owners need to be spending their time where the return is highest.
Outstanding balances sit while your team tries to follow up between appointments. The longer they wait, the less likely they're collected.
The front desk uses one system, billing uses another, providers use a third. Nobody has the full picture, so things fall through the cracks every day.
You're the clinician, the manager, the IT department and the last line of defense. The stress of holding it all together leaves nothing for the work you started this business to do.
Underneath it all: nothing connects. Scheduling, billing, intake and follow-up each live in their own silo. Your team can't move without you, and the stress of holding it all together pulls you away from the work you actually trained to do.
Phase 1 · Days 1–30
We get your protocols, policies and know-how out of your head and into one private system your whole team can ask — one source of truth that brings cohesiveness to every workflow.
Phase 2 · Days 31–90
Systems that read from your Brain, run on their own and report back to you. We build your most expensive leak first, then work down the list.
Built for healthcare
Your Business Brain in a Box
About 4 hours of your time in interviews. We write the SOPs, pricing rules and scripts, and you review them.
We plug your leaks in order of cost, test each one live and train your team to use them.
Monitoring, fixes, Brain updates and your Monday brief. You own everything we build.
Investment
Founding-client pricing is open to the first 100 practices only.
| Package | Standard | Founding client |
|---|---|---|
| Front Desk Check | Free | Free |
| Practice Leak Audit Two weeks, one-page Leak Report | $1,500, credited to your build | Included |
| Phase 1: Practice Brain | $7,500 | $5,000 |
| Phase 2: Front-Desk OS | From $12,500 | From $9,000 |
| Maintenance From day 90 | $1,000/month | $500/month |
Founding clients agree to a short case study with real before-and-after numbers, a testimonial, and introductions to three practice owners they respect. Phone and AI software subscriptions are billed to you at cost.
Step one is free
We check how your practice answers a new inquiry, by phone and web form, and walk you through what we found on a 20-minute call. We never pose as a patient or take a provider's time.
Rather just talk? Call Kevin directly at 518-256-7205.